DJ Gear Daily

So, it's Monday morning, and our servers are still down. We didn't anticipate to take this long to restore, and now we're starting to get a little nervous. If you happened upon this page, we've redirected our NAMESERVER's to point to our blog, which is hosted on Blogspot.com - We'll keep you updated as we receive information from the data center.

If you need to reach us, please call us @ 1.866.668.1596 - however, please bear in mind that everyone will probably be calling today to find out what is going on. We ask that you please be patient with us. If your call isn't of the utmost urgency, we ask that you use the following form to contact us:

CONTACT US FORM - Hosted by Google Docs!

ORDER STATUS:
If your inquiring about your order status, unfortunately, our Servers are tied in to our back end shipping system, and we will not be able to process or finalize any orders until the servers are restored. If you need your order to go out immediately, please fill out the following form, and we'll try and get your order out quickly:

ORDER STATUS FORM - Hosted by Google Docs!

SALES / PRODUCT INQUIRY:
Please call 1.866.668.1596 ext 2 - or fill out the form above. If you get a busy signal, or voice mail, please leave a message, and we'll return your call as soon as we can.

REPAIRS / SERVICE:
If you are inquiring about a service or repair item, please call our main service line @ 1.866.668.1596 ext 1 or fill out the general form above.

DATA:
Thankfully, all of our data is backed up daily, so we have the option of moving everything over to a new server/hosting company. However, because we run multiple MySQL databases, everything is tied into them, including our shipping and order processing functions. As I stated, we do have the option of moving everything over, but it will take some time to configure our shopping cart system, databases, layout, and functions of the site. So, we'll just stick it out in the meantime, and still prep for the possibility of securing new servers with a new data center in order to conduct business as usual.

Once again, thank you for your patience while our data center attempts to restore our web servers.

The posts below will provide you with updated information on the progress of the restoration.

- DJ Pro Audio.


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