DJ Gear Daily

So, we finally received word from Technics that they just received a rather large shipment of parts. YA! So, they should be shipping out to us within the next few days, and we'll be able to get back to business. Man, didn't realize how dependent we were on this. Hmm, maybe it's time to diversify.

In any event, if you were waiting on a back order item, chances are your order will be filled this week, or at the very latest, early next week. If you ordered a refurbished 1200, the parts for those also arrived, so we'll be keeping busy finalizing the rebuilding and testing of each unit, and can FINALLY get them out the door.

My sincerest apologies for these delays.

Also, our VOIP phone system is back up, and we figured out the issue with the voice mail, so it will be easier to reach someone @ the shop now. I am still going through all the voice mails, and calling people back as quickly as possible. I am calling people back based on importance. Not that you are all not important, but if someone has been waiting for a back order status longer than you have, I hope that you understand, I will need to call them back first.

And lastly, I also figured out our online support system as well, so responses will also be coming that way as well.

Hey, we are not a very big company. There are only 4 of us running things here, and we all multi-task. I know it's easy to say, just hire more people, but it's not that simple. Especially in this business. We need qualified, trusting, and reliable people, and for whatever reason, good help is just getting harder and harder to find.

Although we did manage to rustle up 2 new guys, 1 is going to Sales, and the other is going to Service. So, that should alleviate the phone issue a great deal for us.

Once again, I want to personally thank everyone for their patience through all of this. Times are tough, and sales are even tougher, but with the fantastic customer's we get, it's all worth it. We've been around for over 10 years, and we aren't going anywhere anytime soon.

- OPTiC.


RENT DJ EQUIPMENT : RENT SPEAKERS : BUY TECHNICS PARTS : DJ GEAR REPAIR : DJ GEAR NEWS & REVIEWS