NEW WINTER HOURS...
Although it hasn't been much of a winter, we are still preserving our WINTER BUSINESS HOURS until May 1st, 2008:
10am-6pm - Mon-Fri
12pm-7pm - Saturdays
CLOSED - Sundays
These are, of course, Eastern Standard Time, so to all of our West Coast customers, this means you'll have to give us a call by no later than 3pm to get a hold of us. Sorry about this, but from January to April, it's our slow season, and since we are a small company, we really can't afford to stay open when there is no business coming in. However, once May kicks around, we'll go back to our regular hours, which keeps us busy till about 9/10pm 7 days a week till the next January.
Of course, this can all change if we all of a sudden experience a surge of business! But we've been open for 10 years, and we know our customers and our business trend, and it's been consistent throughout that time.
Regardless, if you have a technical emergency, you can still reach us 24/7 - and you're call will be forwarded to whichever Service Technician is on duty. THIS IS FOR EMERGENCY SERVICE CALLS ONLY, and NOT for Order Status, Sales Questions, or any other NON-TECHNICAL inquiry. Our tech guys are busy as it is, and they aren't equipped to help with other department inquiries. So, if you can just wait until business hours, it would be greatly appreciated.
You can use our WEB SUPPORT 24/7, and someone will usually respond rather quickly to your questions or inquiries - CLICK HERE FOR THE WEB SUPPORT PORTAL!
Thanks.
- O
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