DJ Gear Daily

On July 1, 2008, DJ PRO AUDIO, Inc. has assigned all rights and obligations for it's Installation, Rentals, and Sales divisions as well as it's online web sites (1200s.com, and djproaudio.com) to Terminal Music Group, Inc., with its principal business offices located 2417 Jericho Tpke., Suite #256, New Hyde Park, NY 11040.

TERMINAL MUSIC GROUP brings it's expertise to the mail order business with over 15 years in the Consumer Electronics, Pro Audio, and Musical Instrument market. New features will be implemented into both web sites, such as improved tracking capabilities, same day shipping, customer service improvements, and expedited order processing.

SERVICE & REPAIRS
The service department was not part of the purchase, and subsequently, the original owners of DJ PRO AUDIO have ventured off on their own to manage and grow the Repair & Service department (aka DAT - Digital Analog Therapy). A new name will be used, as DJ PRO AUDIO is now the intellectual property of TERMINAL MUSIC GROUP. Information on the the REPAIR center can be located HERE (www.repairnyc.com) - If you need to check the status of a repair, or would like to submit an item for repair, please use the CONTACT FORM located here for more information, or call 1.646.722.8674 ext 1

General questions can be directed to our SUPPORT SITE.


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We're going to be experiencing some slight delays due to the transfer of our sites to the new parent company. We expect this process to be finalized within the next couple of days. In the meantime, please expect delays from 1-3 business days. If you need an order expedited, please contact us VIA OUR ONLINE HELP FORM. We will respond and expedite your order as quickly as possible.

PHONE LINES DOWN:
In addition, our phone lines will be down until June 10th, while the our phone servers are transferred to the new company. If you need to reach us, please contact us VIA OUR ONLINE HELP FORM.

Thank you for your patience.

- DJ PRO AUDIO.


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CLOSED
We will be closed from Thursday June 5th - Sunday June 8th while we finalize the transfer to our new parent company. Details to be announced shortly.

SERVICE / REPAIRS
Our repair & service department will not be affected by the closure. However, if you would like to drop off or require servicing during this time, please contact us to schedule an appointment to drop off your unit or to schedule an ON-SITE repair: 1.866.668.1596 ext 1 - or please fill out the following form:

SERVICE REQUEST / APPOINTMENT

THE SERVER ISSUES...
We anticipate the servers to be back online within a few hours. Once the servers are back up, we will be performing some site wide tests, so if you see something weird, we would appreciate it if you could let us know!

- DJ PRO AUDIO.


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So, the servers went down again. They put us on a back up generator to get our sites back up, but it was apparently too much power and the breakers kept tripping. So, we will be moving all of our servers over to a new data center over the next few hours (5-18 hours to be precise). This will take ALL OF OUR RESOURCES, so we will be closing up for the rest of the day to expedite this move.

If you need to reach us, please use the form listed in the link below:

CONTACT US

For more information, please scroll down and read all of the our other posts on this matter.

Once again, we apologize for any inconvenience this has cause.

- DJ PRO AUDIO


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